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Request for Startup: Subscription Car Wash a la WeWork
Here in Denver I subscribe to a monthly car wash membership for my black SUV which allows me to bring the car in as many days as I want for the same price. Since I have a black car I use this a lot, especially in the winter months when the car is constantly getting splashed with dirty slush. I rent my car out on Turo, so year round I use this service quite a bit (after each transaction) and also let my passengers know they are welcome to take the car in anytime they like. You’d be surprised by how many do! Denver people are the nicest.
I’m fascinated with subscription business models (I just got an unlimited monthly subscription for my eyelash extension fills!) and this one seems ripe for a WeWork-style startup to score real-estate and create a consistent U.S.-wide (or even global) car wash experience BRAND. They could buy up existing car washes. They could partner with them and provide McDonald’s-style “university†to help franchise owners maximize the value of their property with best practices. They could use collective bargaining to get better deals on equipment, supplies, etc.
Does this startup exist? Are you building it? How would you start?
Update: Thanks to Sachin Agarwal for pointing me to Spiffy, who recently raised $8 million in Series A financing
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I’m Taking Self-Funded “Sabbatical†for the Rest of 2018
In this podcast interview on “Founders Talk†with Adam Stacoviak we talk about the decision to sell my startup Mattermark, the process of getting the deal done, managing psychology and explore the many choices along the way.
Listen to the full interview here or download and listen on iTunes
If you’ve been following along on social media, you might have heard me say “I’m on sabbatical†lately. It’s true, I’m no longer an employee anywhere and this break is self-funded (some folks pointed out saying sabbatical sounds like something that I’d negotiated as part of the acquisition), so I’m not sure what to call it. Yesterday was the start of my 9th week of this new phase, and I’m not planning to work for the rest of 2018 (more on what I am up to coming in a future post).
This interview with Adam is my first deep dive into the process of selling Mattermark, and I hope it will be helpful to other founders who might find themselves in similar circumstances. I’ve tried to present the story with as little spin as possible, both on the positive side and also on the negative side. The truth is that I’m not devastated by this outcome and it is certainly still much better than that typical startup result (a total shutdown without any sale at all). I am proud to have “landed the plane†and I’m sure I was not the perfect CEO, but believe I have acted with high integrity at all times and generosity wherever it was possible. There is certainly a grieving process as I shed the roles, rituals and perks of being a startup founder and CEO but I am starting to see things in a more balanced light.
The coverage of Mattermark’s acquisition in December certainly wasn’t the kind of ending I’d hoped for after an exhausting process, but by that point so many other things had happened that it was really just another thing to survive. I was living life day-to-day, just waking up and putting one foot in front of the other, and I needed a break from the hyper-transparent life I’ve been leading on the Internet. Instead of the typical crappy acquisition fluff post TechCrunch tends to do, our deal details were leaked and the media angle was primarily a criticism of my tone in an email to common shareholders (I said “I have great news!†before telling common holders they’d been wiped out — not my best choice ever, but also not deserving of so much of the Internet’s asymmetrical ire in the Twitter outrage machine). It sucked.
When the story broke, I was so sleep deprived standing in my furniture-less rental house in Denver with the deal less than 24 hours from closing I could barely stand. Friends had a variety of pieces of advice, “You have to respond and defend your reputation! Your fans deserve to know the truth! Perhaps a mea culpa?â€
After my head stopped spinning I puked in the sink, rinsed it down, and texted my board for advice. “Time to get off the Internet†they said. I focused my last dregs of energy on completing the deal (it closed the next day) and did just that. I’m proud of that, I knew I was strong but this was definitely the most I had been tested since some of the most stressful moments at Twilio… and the stakes were much higher.
I resumed work 3 weeks later and in total spent 6 months not only transitioning Mattermark but also running the Product organization at FullContact as a member of the exec team, professionalizing the Product org, establishing process and training, eliciting input from across the organization and establishing a roadmap aligned with the company’s strategy. I’m proud of the work I did there and truly believe I left things better than I found them. I loved getting to know my team and we’ve formed friendships that will last a long time, and we never would have been able to accomplish so much in just two quarters without their commitment and tireless engagement. Mattermark has been successfully transitioned, and continues to operate as a revenue-generating part of the FullContact product portfolio.
Now I’m a free agent.
I’d love to engage with readers who  been through acquisitions, life and career resets, and other major transitions as I figure out what I would most like to do next. Start a company? Join a startup? Join a larger company? Switch industries? Become a full-time investor? Become a full time writer? It’s all on the table.
P.S. I am still actively angel investing in startups and funds, and you can learn more about how we are supporting female founders at XFactor Ventures. As reported by Forbes last month, we have big plans to raise a larger second fund.
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Thank You Mattermark Daily Readers, Contributors and Editors
After many years, the newsletter that was the genesis of my former startup, Mattermark Daily is sending its final missive today. It was such a pleasure to read the Internet and scour for posts to share 4 days a week with more than 100K readers, 60K of whom opened the Mattermark Daily each day at the peak of her awesomeness.
I started the Daily and wrote it for the first 18 months, and then it was the labor of love and dedicated efforts of many subsequent Editors in Chief who made it fantastic (and also made sure it published on schedule!). My deepest gratitude goes to Kevin Morrill, Andy Sparks, Sam DeBrule, Wade Vaughn, Nick Frost, Alex Wilhelm, Jonathan Kressaty, and Ashley Lozito for scrolling through thousands of articles to bring readers the best hand curated startup reading over the years. I am especially proud of adherence to our editorial standards, never-ending search to find more female authors, occasional wit, inside jokes, and exposure of new and up-and-coming startup blogs.
Below are a selection of links covering the Mattermark Daily, a wonderful product I am proud to have built and that brought happiness to many people. R.I.P.
- Ryan Hoover: Blog First Startups
- ValueWalk: Here’s What the Most Iconic Tech Investors Read Each Morning
- Fast Company: 5 Successful Startups That Started as Blogs
- Next View Ventures: Inside the Mattermark Daily, Principles & Process
- Teamwork.com: How to Turn Your Boring Newsletter into a Customer Acquisition Machine
Thank you to everyone who tweeted, blog commented, Hacker News commented, Quora posted, and otherwise spread the Mattermark Daily organically through word of mouth.
If you are looking for something new to read, I am sorry to tell you I am not starting another newsletter (the editorial schedule is grueling — much respect!) but Product Hunt does have 6 alternatives to the Mattermark Daily listed, and it would be awesome if you submitted more to them!
Did I miss a great press clip about the Mattermark Daily? Let me know in the comments so I can save it in the archive. This will be fun to look back on in 5, 10, 25 years 🙂
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Reading List for Making Relationships Better
At FullContact, our vision is to “make relationships better” and I’ve spent the last few months wrapping my head around what this *really* means in the context of profiles of people and linkages between their different online identities. The fundamental idea behind this vision is that more data is better for decision-making, and that customers can craft advertising. marketing, and product experiences that are deeply human when they make decisions about what to say, do, offer, etc. with the full richness of understanding a person.
This is a significant departure from my day-to-day obsession with companies, financing events, mergers and acquisitions. To help me explore this head space I’ve embarked on a reading syllabus that encompasses neurobiology, psychology, sexual education, parenting, and much more. Here’s what I’ve been reading lately:
- The Science of Trust: Emotional Attunement for Couples by John M. Gottman
- Achtung Baby: An American Mom of the German Art of Raising Self-Reliant Children by Sara Zaske
- Your Brain on Love: The Neurobiology of Healthy Relationships by Stan Tatkin
- The Seven Principles for Making Marriage Work: A Practical Guide by John M. Gottman
- How to Stop Time by Matt Haig
- How Dogs Love Us: A Neuroscientist and His Adopted Dog Decode the Canine Brain by Gregory Berns
- NeuroTribes: The Legacy of Autism and the Future of Neurodiversity by Steve Silberman
- How to Talk So Kids Will Listen & Listen So Kids Will Talk by Adele Faber & Elaine Mazlish
- Wired for Love by Stan Tatkin
- The Body Keeps the Score: Brain, Mind, and Body in the Healing of Trauma by Bessel van der Kolk
- Come As You Are: The Surprising New Science That Will Transform Your Sex Life by Emily Nagoski
- How to Create A Mind: The Secret of Human Thought Revealed by Ray Kurzweil
- The Neurobiology of ‘We’: How Relationships, the Mind, and the Brain Interact to Shape Who We Are by Daniel J. Siegel MD
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“This Storm Is You” and Other Thoughts After a Year in M&A Limbo
I spent the last 9 months working on selling my previous startup, Mattermark, and now it’s finally done. This blog is more than 10 years old, and I’ve been blogging for nearly 20 years now… so the break from writing and sharing my life has been strange, but good. Now I’m ready to get back to it, and I find myself transformed by life (this is always happening, but it’s often so gradual you don’t notice it) and having a hard time recognizing my old voice, my old “face” in the digital sense. Writing here again, logging into the WordPress console and skimming hundreds of stubbed out potential posts I haven’t touched in quite awhile, is like looking into a mirror after spending a year shipwrecked.
I love Japanese author Haruki Murakami’s construction of surreal metaphors for transformation, and in many of his books he builds up real storms to unleash a metaphor of lasting change in the course of his character’s lives and selves. From his novel Kafka on the Shore, this passage has stuck with me and is a way of conveying what I know about what has happened to me in the past year:
“Sometimes fate is like a small sandstorm that keeps changing directions. You change direction but the sandstorm chases you. You turn again, but the storm adjusts. Over and over you play this out, like some ominous dance with death just before dawn. Why? Because this storm isn’t something that blew in from far away, something that has nothing to do with you. This storm is you. Something inside of you. So all you can do is give in to it, step right inside the storm, closing your eyes and plugging up your ears so the sand doesn’t get in, and walk through it, step by step. There’s no sun there, no moon, no direction, no sense of time. Just fine white sand swirling up into the sky like pulverized bones. That’s the kind of sandstorm you need to imagine.
And you really will have to make it through that violent, metaphysical, symbolic storm. No matter how metaphysical or symbolic it might be, make no mistake about it: it will cut through flesh like a thousand razor blades. People will bleed there, and you will bleed too. Hot, red blood. You’ll catch that blood in your hands, your own blood and the blood of others.
And once the storm is over you won’t remember how you made it through, how you managed to survive. You won’t even be sure, in fact, whether the storm is really over. But one thing is certain. When you come out of the storm you won’t be the same person who walked in. That’s what this storm’s all about.â€
I could write a whole book about selling the company and still not convey what is captured in this quote. There are the logistical details on doing a M&A deal, but the more interesting part to me is the psychological journey of spending years of one’s life creating something, and then realizing it is time to let it go.
In 2017 faced the true finitude of my own life, of my time here to do the things I find personally meaningful. I read everything I could get my hands on to help me make good decisions about what matters, and while I love philosophy there is no single guidebook for effectively bargaining with our finite time on Earth. There is quite a bit of startup mythology to lean on, but when I had been recommended to read The Hard Thing About Hard Things for the tenth time I realized no one really knows what they’re doing, and there is more to it than just how to “do a startup”.
2017 was about taking control of my story, and I just kept re-learning something I had already figured out in January 2016, when I wrote Overcoming the Tyranny of “Shouldâ€:
“There are a lot of articles telling us what we should do to be good, often formulated to demonstrate how to be more like whoever the hero CEO is. Wake up early. Time block your calendar. Raise now. Get that big valuation so it will be easier to recruit. Everywhere I turn on Medium someone has advice for what I should do, and I tell myself to listen because I want to be open to feedback and I want to learn. But sometimes when I am able to quiet that story down, I catch myself listening because it is just so much easier to have someone else figure out what I should do.
“I’m tired. Could you bargain with fate for me please? Thanks.â€
What I’d already learned, but had a hard time holding onto, is that you can’t delegate these big decisions to someone else’s checklist of “10 Ways to Know It’s Time to Sell Your Startup”.
What I’m Doing Now
While I dearly miss my friends and my City I’ve loved spending time outside the Bay Area, because it is giving me the mental space to quiet a lot of the noise I was letting in before.
We’ve rented a house in Denver and been here almost 3 months already, we have a 6 month old black Lab puppy named ‘Emo’ who loves to nap and play, we’re working on what our marriage can be now that we’re not running a business together, and also taking much more time for our health and fitness.
Instead of taking a year off, as I had originally planned to do to write a book, I’m working full-time for a mid-stage startup where I am running Product without having to simultaneously run the entire company (which is what I was doing before). I’m reading at a pace of 1-2 books per week, and you can check out my library on my Goodreads profile.
I hope to keep writing, both on this blog and possibly to restart that book project I mentioned, but I’m not ready to commit to publishing every day. There’s just so much living to do, and so much more time to do it now that I am forcing myself to work normal 40-50 hour weeks! I have 1,000 square feet of finished basement to set up as an art studio, another 20 pounds to lose, a bunch of tickets to concerts (including Emo Nite, Sam Smith, and Odeza!) and several trips planned in the coming months including Disneyland, the French Riviera, and Kevin’s 40th birthday extravaganza in Vegas.
I’d love for you to follow along with those adventures on my Instagram.
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To my friends, family, team, and others reading this who showed me love and support through this process in 2017 and throughout this crazy startup life — thank you so much for everything, I love you too. I’m ready to move on now, and start creating things again and sharing my life on the Internet like I always have done. I’m also so ready to hang out again, sorry I’ve been a hermit!
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Checking On Predictions & Fantasy VC Portfolios
On June 8th, 2017 I made a list of 20 companies that looked ripe for Series A… it has been nearly 4 months and I just checked to see how my predictions are going. 1 out of the 20 has announced their Series A so far: ClearMetal announced a $9M Series A from Innovation Endeavors and Prelude Ventures.
I love to publish picks and then see what happens, and back in February 2014 I shared my fantasy VC portfolio of 7 companies, and then updated it in February 2015 showing a nearly 9.1x* increase in total funding (*excluding the Uber pick) from my initial selection. This group is now at 14x* total funding since my initial selection date, with 2 exits.
Ugh, nothing like embedding a Google Docs spreadsheet to make me wish I was still working on GitSheet!
I’ve made enough different prediction posts at this point, not to mention actual investments, where it seems like a good idea to start wrangling them all into one place. Eventually, one spreadsheet. But for now, let’s continue to time travel…
In June 2013 I flagged 10 Pre Series A Companies to Watch in New York, which included my initial call for Digital Ocean (who had not yet announced any outside funding). Of these companies, 3 raised a Series A, 3 were acquired, 2 shut down, and 2 are still going strong.
To be continued… there are definitely more of these posts hanging around.
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What Does It Feel Like to Be Married Cofounders?
when my light’s burn out
you’re the only one, you’re the only one
you’re the only one left
I will answer to
when my lights burn out
you’re the only one, you’re the only one
you’re the only one here
who can switch out the dudhoney you’re a patient man
living in the moment
everything I am is not everything you wanted but
here we are side-by-side in bed every single morning
I am oldyou can’t keep my pace
and you can’t see the flash beneath my veins
but you’ve got time for days
to watch me drift, and sink and swim in a hundred different wayswhen my lights burn out
you’re the only one, you’re the only one
you’re the only one left
I will answer to
when my lights burn out
you’re the only one, you’re the only one
you’re the only one here
who can switch out the dudhoney you’re a patient man
living in the moment
everything I am is not everything you wanted but
here we are side-by-side in bed every single morning
I am oldyou can’t keep my pace
and you can’t see the flash beneath my veins
but you’ve got time for days
to watch me drift, and sink and swim in a hundred different wayswhen my lights burn out
you’re the only one, you’re the only one
you’re the only one left I will answer to -
20 Bay Area Startups Ripe for a Series A Investment
It’s been a couple years since we shifted our product development focus at Mattermark to supporting sales and marketing deal sourcing, but that doesn’t mean I’ve lost my love for speculating on which startups are most likely to raise funding next.
Living in San Francisco these past 8 years, I’ve noticed there are often companies that appear seemingly out of the blue and then raise a boatload of money. This was part of what inspired me to start Mattermark in the first place. Can we detect these companies earlier if we were paying closer attention to data exhaust they produce? If we were watching the web traffic, social media, mobile app downloads, and other signals around companies climb – even from super small numbers at first – could the slope of that growth tell us something about what a hot emerging company looks like in it’s earliest days.
I’ve spent over 4 years working on exploring these questions now, and it’s endlessly fascinating. Without further ado, here’s my list of Bay Area startups who haven’t announced a Series A funding round yet but should be on every venture capitalists shortlist:
- AgriWebb
- BankerBay
- Blavity
- ClearMetal
- Fleet
- Giroptic
- Kanler
- Lattice
- Metadata
- Mozio
- MUrgency
- Nomiku
- Numerai
- Pinrose
- Quintype
- Scoop
- Thistle
- TripleByte
- Verge Genomics
- Woo
This list is influenced by growth signals found in Mattermark (which is how I built my initial screen, as explained below) and then editorialized by me, based on a combination of what I think is interesting, trendy, backed back other investors with a track record of getting their seed investments graduated to the next stage. If you feel like your company should have been on this list just go raise a Series A, and prove me wrong!
Like this comic? Steve Hanov’s blog has a bunch more!
How I Built My Initial Screen
Mattermark has ~3K companies tagged with Bay Area and “Pre Series A”, which means they’ve raised some funding by not a Series A. When we increase this filter to also include all Bay Area companies with no known funding (like unannounced seed rounds) that number jumps to ~40K.
I wrote a Series A benchmarking analysis in January 2015 that determined the average Series A deal is announced when a company is at ~15 employees. I paid attention to companies approaching this size for my selection criteria, and also made sure the net team size had increased at least 1% over the past 6 months.
I’ve raised more than $18 million in funding for my company through several rounds, and I can confirm the rule of thumb that a company raises seed funding to last them 18+ months. Knowing this, I focused on companies who had gone at least 9 months since their funding announcement. With all these criteria applied, I’d already whittled the list down to just 477 companies (and yes if you click this link and sign up it is totally free to view it!). Btw, if you save this search with a name like “hot series A opportunities” Mattermark will automatically email you whenever a new company meets this criteria. This is exactly how the most data driven top tier VC firms in the business use us!
I realized after I wrote this that I had not placed an upper bound on months since last funding, and I didn’t want to get a lot of old dead companies in my list. So I put 24 months since last funding announcement as my maximum. Down to just 167 companies.
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A Walk in The Land of Never Was: Lessons That Led to Green-Lighting Our Most Popular Feature
There are so many reasons not to do a thing. Fear, laziness, lack of skill or resources, and stubbornness all come to mind. But this year, I found a reason more dangerous than all of them, worse because its lackluster sound gives it the camouflage of dullness among a deluge of new shiny things.
The danger is in finding a great idea, but thinking it doesn’t matter and tossing it aside. “No, obviously we won’t do that,†is the catch phrase. Spoken with enough confidence, especially by someone powerful and respected who uses logic well, and that idea enters the Land of Never Was.
The Land of Never Was is the place where discarded ideas go to hang out. It’s the bottom of the backlog, the coldest corner of the icebox, the bottom right hand corner of the kanban board. It’s a mostly dull gray place; dusty, creased, redolent with the smell of crumpled and slowly disintegrating notebook pages and post-it notes that long ago lost their stick.
Around this time of year I like to take a vacation there, and walk along the shore of the Sea of Could Have Been with my little metal detector skimming the dunes for something shiny that I might have missed. Whenever I do this I keep my expectations low, so I’m not necessarily expecting to unearth any treasures, but it gives me an excuse to stare out at the horizon.
I’ve been working on my startup for nearly 5 years, and on startups overall for 10 years, so the sea has had a lot of time to break down and turn over the remnants. You’d think after all that time, walking the same stretch of beach, I’d find fewer and fewer items of interest, but it isn’t so. I keep finding new ways to circle back on old ideas, as my little detector beeps and I dig up some shiny scrap that I didn’t notice last time I wandered here.
“No, obviously we won’t do that.â€
Self-help books are abuzz with find the life-changing magic of tidying up, saying ‘no’ more often, giving fewer fucks, and startup culture rewards being stubborn in a “Jobsian†ideal of the creative genius persona. For those of us who already drank all this Kool Aid and are tough stubborn self-directed intensely independent motherfuckers, I have a suggestion: take a walk on the shore of your own imagination, along your Sea of Could Have Been.
Find something you said “No†to that should have been a yes, and make it right.
It took us awhile to find this particular treasure, but we’re so happy that Mattermark now offers the ability to look up contact email addresses!
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Checking In On My Fantasy VC Portfolio From February 2014
I’ve been doing some updates to the good ol’ blog, and noticed a fun post from 2.5 years ago highlighting my picks at the time.
- RelateIQ — I ended up investing in their Series C as a result of this post (their founder Steve Loughlin invested in Mattermark, and after 2 years at Salesforce he is now a partner at Accel Partners), and they were acquired by Salesforce 5 months later for $390 million.
- Instacart — They were my Y Combinator batch-mates, and I still use them for all my grocery shopping. This pick seems super obvious now, but at the time they had only raised their Series A when I picked them.
- Uber — I picked them because they were an early Twilio customer and I was already spending way too much on the service. This one was probably already obvious, but they had only raised $300M of funding at this point (versus > $15 BILLION now) so my fantasy portfolio definitely benefits!
- Hired — I picked them because I love the founders, and my company has been a customer from the beginning and the service just gets better and better. They announced their $15M Series A just 6 weeks after this pick.
- Digital Ocean — I originally picked them in June 2013 because I knew their bootstrap story and how loved they are in the developer community. They would announce their Series A shortly after my February 2014 post as well.
- Product Hunt — I picked them because they reminded me of Referly and Launchgram, and Ryan Hoover has the X factor. They didn’t have any funding when I made this pick, and would announce their Seed round later that year.
- Magisto — I picked them because I had recently paid for their mobile app, which I very rarely do. The company hasn’t announced more funding since then but remain among the top 10 grossing apps in the photo and video category in iTunes.
Funding Summary
Collectively, the companies in this list have raised $15.2 Billion in funding since this call… but obviously this is totally skewed by Uber. Excluding Uber, the other companies went from $65 million of collective funding to $609 million, and only 1 of them did not raise a follow-on round.
This is of course a fantasy fund, and if I were really trying to get results things like winning the deal would have to be factored in. But it’s still fun to see how these things play out… and important to remember these were not nearly so obvious (at least to me, maybe VCs disagree) at the time.
It was fun making this list, and exciting to follow along as these companies have grown and evolved over the past 2+ years. I can’t wait to see what they each do next! I love angel investing, and happily these days I’m putting my money where my mouth is.
Looking forward to putting out another list soon!